Privacy Policy

Terms and Conditions

Welcome to Sachdev AI Solutions. These Terms and Conditions govern the provision of consultancy services by Sachdev AI Solutions to our clients.

  1. Scope of Services Sachdev AI Solutions agrees to provide consultancy services as agreed upon with the client. The details of the services, deliverables, and timelines will be outlined in the consulting agreement.
  2. Client Obligations: The client agrees to cooperate with Sachdev AI Solutions in a timely manner, providing necessary information and access to resources required for the successful delivery of consultancy services.
  3. Intellectual Property: Any intellectual property developed or provided by Sachdev AI Solutions during the consultancy engagement shall remain the property of Sachdev AI Solutions, unless otherwise agreed upon in writing.
  4. Confidentiality: Both parties agree to keep confidential all non-public information obtained during the consultancy engagement. This includes but is not limited to trade secrets, business plans, and proprietary information.
  5. Payment Terms: The client agrees to pay Sachdev AI Solutions the agreed-upon fees for the consultancy services. Payment terms, including invoicing details and due dates, will be specified in the consulting agreement.
  6. Termination: Either party may terminate the consultancy engagement with written notice if the other party breaches a material term of these terms and conditions. In the event of termination, the client shall pay for all services provided up to the termination date.
  7. Limitation of Liability: Sachdev AI Solutions shall not be liable for any indirect, consequential, or incidental damages arising out of or related to the consultancy services provided, even if advised of the possibility of such damages.
  8. Force Majeure: Sachdev AI Solutions shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, or government restrictions.
  9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.
  10. Amendments: Sachdev AI Solutions reserves the right to modify these terms and conditions at any time. Any changes will be communicated to the client in writing.

    11. By engaging in consultancy services with Sachdev AI Solutions, the client acknowledges and agrees to these terms and conditions.

    If you have any questions or concerns, please contact us at harpreet@sachdevaisolutions.com

At Sachdev AI Solutions, we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you engage with our consultancy services.

  1. Information We Collect: We may collect personal information, including but not limited to names, contact details, job titles, and company information, to facilitate our consultancy services effectively.
  2. Use of Information: Your information is utilized to provide personalized consultancy services, communicate with you, and enhance the quality of our offerings. We do not share your personal information with third parties, except as required to deliver our services or as mandated by law.
  3. Confidentiality: As a consultancy firm, we understand the importance of confidentiality. Any information shared during our consultancy engagements is treated with the utmost confidentiality and is not disclosed to external parties without your explicit consent.
  4. Security Measures: We employ industry-standard security measures to safeguard your personal information. While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security but will take all reasonable precautions to protect your information.
  5. Consultancy-Specific Data: In the course of our consultancy services, we may collect and analyze data relevant to your business operations. This data is used exclusively for the purpose of providing tailored solutions and strategic insights to meet your unique challenges and objectives.
  6. Communication: We may contact you via email, phone, or other means to provide updates on our services, respond to inquiries, and share relevant information related to our consultancy offerings. You have the option to opt out of promotional communications
  7. Access and Corrections: You have the right to access and correct your personal information. If you would like to review or update your details, please contact us at harpreet@sachdevaisolutions.com
  8. Changes to the Privacy Policy: Sachdev AI Solutions reserves the right to update and modify this Privacy Policy. Any changes will be communicated through our website or directly to you.

    9. For any privacy-related inquiries or concerns, please contact us at harpreet@sachdevaisolutions.com

    This Privacy Policy is effective as of 1st December 2023. Please review this policy periodically for any updates.

Thank you for choosing Sachdev AI Solutions for your consultancy needs. Please read our Cancellation & Refund Policy carefully.


Cancellation

  1. Cancellation Requests: Clients may request to cancel consultancy services within 3 days by contacting at harpreet@sachdevaisolutions.com
  2. Time Frame for Cancellation: Cancellation requests are subject to approval and must be made within 3 business days of the initial service agreement or before the commencement of the consultancy services, whichever comes first.
  3. Cancellation Fee: Depending on the stage of the consultancy project, a cancellation fee may apply. The fee will be communicated to the client upon approval of the cancellation request.

Refund

  1. Refund Eligibility: Refunds are considered on a case-by-case basis. To be eligible for a refund, clients must demonstrate that the consultancy services did not meet the agreed-upon specifications or that there were significant deviations from the mutually agreed scope of work.
  2. Refund Process: Refund requests must be submitted in writing to harpreet@sachdevaisolutions.com. Our team will review the request and respond within 3 business days.

Exceptions

  1. Force Majeure: If the cancellation is due to events beyond our control, such as acts of nature or other force majeure circumstances, a full or partial refund may be granted at the discretion of Sachdev AI Solutions.
  2. Client Responsibilities: Clients are responsible for providing accurate information and cooperating throughout the consultancy process. Failure to fulfill client responsibilities may impact refund eligibility.

 

At Sachdev AI Solutions, we strive to provide a seamless and efficient experience for our consultancy services. This Shipping & Delivery Policy outlines the key details regarding the delivery of our consultancy services.

  1. Delivery Method: Consultancy services are delivered through virtual or in-person sessions, as agreed upon between Sachdev AI Solutions and the client. No physical shipment is involved for consultancy services.
  2. Consultation Scheduling: Once the consultancy service is purchased or scheduled, our team will coordinate with the client to establish mutually convenient dates and times for consultations. This will be communicated via email or other agreed-upon communication channels.
  3. Preparation and Documentation: Depending on the nature of the consultancy service, relevant documentation, reports, or materials may be prepared in advance and shared with the client before the scheduled consultation session.
  4. Virtual Consultations: For virtual consultations, we will utilize secure online platforms or video conferencing tools. Details for accessing these sessions will be provided to the client in advance of the scheduled consultation.
  5. In-Person Consultations: If the consultancy service involves in-person sessions, the location, date, and time will be agreed upon in advance. Any associated travel costs or expenses will be communicated and agreed upon before the service is confirmed.
  6. Confirmation and Reminders: We will send confirmation emails or notifications to the client, confirming the details of the scheduled consultation, including date, time, and any relevant information to ensure a smooth and productive session.
  7. Rescheduling or Cancellation: If the client needs to reschedule or cancel a consultation session, we request timely communication. Rescheduling is subject to availability, and our cancellation policy may apply.
  8. Client Responsibilities: Clients are responsible for ensuring their availability and readiness for scheduled consultancy sessions. Any required preparatory steps or information requested by Sachdev AI Solutions should be provided in a timely manner.
  9. Post-Consultation Support: Depending on the terms of the consultancy service, post-consultation support or follow-up may be included. Details regarding any follow-up support will be communicated during the consultation.
  10. Feedback and Satisfaction: We value client feedback. After the consultancy service is delivered, we encourage clients to provide feedback on their experience to help us continually improve our services.

    11. If you have any questions or require further clarification regarding our Shipping & Delivery Policy for consultancy services, please contact our customer support team at harpreet@sachdevaisolutions.com